FIRWIN CORP warrants its products to be free of defects in material and workmanship at the time of delivery. Our warranty is limited to the replacement of insulation product found to be defective within ninety [90] days from the date of delivery. This warranty is only valid provided the product is used within the design and material limitations for the specific operating conditions, as agreed at the time the order is placed. The warranty is subject to correct installation, regular scheduled inspection during the warranty period, and normal wear and tear.
Firwin will put effort into designing the product for optimal fit based on the information provided. Any issues caused by incorrect or incomplete information provided by the customer will not be covered by warranty. Some variance on the final product may occur from what the customer considers optimal fit. Firwin only warrants that the fit of the blankets will be suitable for the specific heat containment requirements of the application. Any attempts by the customer to repair, alter, or modify the product without the written consent of Firwin will void this warranty. Because of the wide variation of demands during the use and operation of equipment onto which Firwin Insulation Products have been installed, which are totally outside the control of Firwin Corp, no expressed or implied warranty of the general or specific results apply to the performance of Firwin Insulation Products, nor is any responsibility or liability assumed by Firwin Corp with regards to any particular application. It is up to the purchaser to establish whether their vehicle or equipment will be affected by installation of the Firwin Insulation Products prior to purchase. The goods covered hereby shall be deemed finally inspected and accepted within ten [10] days of receipt thereof unless notice of a claim is given in writing to Firwin Corp within such time period. shipping damage is the responsibility of the carrier.
Firwin Corp. will only cover freight expenses relating to the return and replacement of defective product to its original location. The customer assumes risk of any Engine Manufacturer’s warranties being voided and/or diminished by reason of Firwin installing insulation on engine parts at the customer’s request.
Do not pressure-wash HARD COAT insulation as it will severely compromise the strength and performance of the product by causing delamination and will void the warranty.
