We are pleased to share our experiences with you in the following FAQ's, and we invite you to submit questions to Firwin Corporation's President Paul Herman by emailing email@example.com.
Getting a Quote
What information is required to get a Firwin Corporation quote?
We like to talk closely with our clients to ensure everyone is working towards a common solution. Such things as dimensions and quantity are essential, of course, but we drill down and talk more about how the products will be used in the field, what environmental factors may impacts the product design, etc. Bottom line: the more we know, the more we can provide you with an estimate that truly reflects your needs.
Follow up question: how quickly can I get a Firwin Corporation quote?
Once we have drilled down and have all the information, our corporate commitment is to send out quotes within 24 hrs. Most basic quotes are provided the same day. If a quote is required urgently, just let us know so we can accommodate your request.
I looked on your website but could not find the specific insulation blanket requirement I need. Does that mean you cannot help me?
Rarely do we find a situation where we are unable to help. The Firwin Corporation team has always prided itself in our ability to find customized insulation solutions. I suggest you contact us to discuss your specific application and we'll be pleased to provide advice. Simply Email Firwin Corporation's President Paul Herman at firstname.lastname@example.org.
How long should I allow to receive an order?
Naturally, it varies depending on the complexity and size of the project. In most cases, we work to the following schedule:
- Small quantities: standard delivery is no later than 2 to 3 weeks; on request, we can usually meet even the most urgent next day shipping requirements (a rush surcharge may apply).
- Larger quantities, original equipment manufacturer items: shipping is scheduled with releases to meet specific customer requirements.
Does Firwin Corporation charge extra for cross-border orders?
Canada and the United States have a Free Trade Agreement that covers Firwin Corporation's products. No duty is required.
How do we ship components to Firwin for Hard Coat application from outside Canada?
Firwin Hard Coat insulation is applied to customer's components at our factory in Toronto. If you are shipping your parts to Firwin from outside Canada, the following simple steps should ensure smooth shipping and will avoid unnecessary customs delays at the border. More... (PDF - 36 KB)
How do we pay for Firwin Corporation products?
It's our job to be as flexible as our clients need us to be, so the answer is: which ever way suits you best: cash, credit card or account. When you do open an account with us, the usual credit application forms will be sent to you.
What is Firwin Corporation's product warranty?
Firwin Corporation warrants its products to be free of defects in material and workmanship at the time of delivery. Our warranty is limited to the replacement of insulation product found to be defective within ninety  days from date of delivery. More... (PDF - 19 KB)
Removable Insulation Blankets
What fastening systems are available with your insulation blankets?
Firwin Corporation removable insulation blankets are typically fastened via stainless steel lacing wire wrapped around stainless steel capstan rivets. While this works best for most applications, we do offer alternative fastening systems. More... (PDF - 160 KB)
What role does insulation play in emissions reduction?
A perhaps lesser-known but nonetheless important aspect of effective emissions reduction is the maintenance of high exhaust temperatures. Properly insulated exhaust and emissions reduction equipment is crucial in order to ensure that emission reduction targets are met. More... (PDF - 25 KB)
What sort of maintenance is necessary for removable insulation blankets?
Here are six easy tips to help you ensure the proper performance and longevity of your removable insulation blankets. More... (PDF - 34 KB)
Can your insulation blankets be used for outdoor applications?
There are 2 possible problematic areas when considering using removable insulation blankets for outdoor applications. More... (PDF - 86 KB)
How do I know what insulation thickness is right for my application?
Insulation blankets come in various thicknesses. While for most applications 1" insulation suffices, blankets often are made to 1/2" thick, and can go as high as 4"! What variables need to be considered in order to determine what thickness is right for a given application? More... (PDF - 267 KB)
Removable Insulation Blanket outer fabrics - what are the differences in the various options available?
The outer fabric can be broken down into 2 main categories: Fluid-resistant and non-fluid resistant. More... (PDF - 267 KB)
What Sort of Insulation Blankets Do You Recommend for Marine Applications?
Marine applications differ from land based applications in 3 main areas: First off, a ship engine is typically used for prime power, meaning that unlike a back up power generator, it is running all the time, generating a lot of continuous heat. More... (PDF - 92 KB)
What is the 'R value' of your insulation covers?
While 'R' values are widely used in the building industry as a measure of insulation effectiveness, when it comes to insulating engines, exhaust systems, and other industrial applications, 'R' values are just 1 of a number of variables to consider when determining insulation effectiveness. More... (PDF - 149 KB)
Insulation Blanket Safety
How hot does the outer surface of your insulation blankets get, and are they "touch safe"?
To properly answer this question, it is important to remember that metals conduct heat; fabrics do not. This means that a fabric surface can be "hotter", temperature-wise, than a metal surface, and still be touch-safe. More... (PDF - 25 KB)
Is there any asbestos or harmful material in Firwin Corporation products?
We are worried about environmental issues. Firwin Corporation products contain no asbestos. Our policy is to use products that are as safe as possible for your applications. For most of our materials, the only effect you may experience is some minor skin irritation (much like that which occurs when handling regular home insulation).
I invite you to call us at Firwin Corporation 416.745.9389 if you have any safety concerns. Material Safety Data Sheets (MSDS) are available upon request for all the materials we use.
Fire Safety & Insulation Blankets - What are the risks?
As a manufacturer of removable insulation blankets for high temperature applications, Firwin Corporation's blankets are designed to withstand extremely high temperatures. More... (PDF - 34 KB)
I installed insulation blankets on my exhaust system, and the first time I powered up the exhaust, the insulation blankets gave off smoke. Is this a cause for concern?
Firwin removable insulation blankets that contain FW1200 fiberglass insulation may give off smoke upon initial exposure to high exhaust temperatures. This is due to an organic oil residue which is used in the manufacture of FW1200. The smoke is harmless and will usually disappear, for 1" thick insulation blankets, after running at a temperature above 300°F/149°C for 10 to 15 minutes. More... (PDF - 196 KB)
Alternatives to Insulation Blankets
Tapes vs. Blankets - Which is right for my application?
When it comes to insulating your engine and exhaust components, many choices are available - insulation blankets, tapes, sleeves, ... . How can you determine which method of insulation is best for your particular application? More... (PDF - 59 KB)
Removable Insulation Blankets vs. Hard Coat - which is right for my application?
As opposed to insulation blankets, which are designed to be removable and reusable, Firwin Corporation HC™ is an insulation coating that is affixed to the product. Both removable insulation blankets and Firwin Corporation HC™ have its advantages and disadvantages. What variables need to be considered in order to determine which insulation is right for a given application? More... (PDF - 109 KB)